Centroid Community CNC Support Forum

When are we going to have this fix pls as we need the machine to work and that was the reason we converted to centroid.to make it work not to leave it maybe one day we have this fix?

Any ideas ???
Thanks

Hi
Ok that sounds much better.thanks for the input.
Now any clues on target dates pls when this should be ready?

Thanks

i tried to send an e mail but from what i see you can only ask for tech support if you pay
and to be honest i dont feel i have to pay for tech support of this nature.it not about money cause if i know that i pay and solve the issue im fine to pay
my issue i that i choose the centroid this time over ...

Yes I have com3 on the bob.
Now from that time we almost changed again and went through all the wiring maybe it was something coming from our side but found nothing and the problem still there.
It is funny and frustrating at the same time that centroid don't try and fix these kind of issues.i assume ...

Hi
Anyone from centroid can locate this issue pls???
It is being very frustrating not to be able to make the machine work cause of this fault.
On my side I changed position of PC,separated any wiring that can cause EMI,changed USB cable, but still no luck.
Thanks
Jason

I checked USB on the devise manager and all good there you can see it being active when you remove the USB from the PC.
I also checked p496 and it says 3.0000.

Is there any other way to get support apart from this forum as we need to resolve this ASAP

TIA
Jason

Here is how the bob is installed.......it is mounted in the console and the PC and acorn are in the cabinet
Thanks

hello

here is the report from my machine

thanks

Hello
we just finished a acorn installaation on a lathe which we are using a usb bob as well on this set up.
there is a strange thing going on that 8 out of 10 you go to switch on the machine you will get this fault (9115 usb input setup fault) and all of the machine wont work and no matter if you ...