Can anyone advise on how i can resolve this issue of it getting stuck in initialising.
Everytime i turn the machine on this come up(see attached images)
The PC has got a new power supply and also had a new hard drive installed with the software from the old hard drive.
Many thanks
Andy
Screen stuck in 'initialising MPU'
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AMP Rose
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Screen stuck in 'initialising MPU'
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Centroid_Liviu
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Re: Screen stuck in 'initialising MPU'
Most likely you don't have your IP address set to 10.168.41.1 and subnet to 255.255.255.0
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
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cnckeith
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Re: Screen stuck in 'initialising MPU'
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
(Note: Liking will "up vote" a post in the search results helping others find good information faster)
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AMP Rose
- Posts: 4
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- DC3IOB: No
- CNC11: Yes
- CPU10 or CPU7: No
Re: Screen stuck in 'initialising MPU'
Thanks,
I have already carried out that to ensure that the IP address is correct.
When i ping the connection i also get all my packets sent recieved back.
I have even reinstalled the CNC11 software.
Is there anything i need to do with the MPU software?.
I have already carried out that to ensure that the IP address is correct.
When i ping the connection i also get all my packets sent recieved back.
I have even reinstalled the CNC11 software.
Is there anything i need to do with the MPU software?.
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Centroid_Liviu
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- DC3IOB: Yes
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Re: Screen stuck in 'initialising MPU'
What version of software were you running before? Was it pre-3.06?
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
(Note: Liking will "up vote" a post in the search results helping others find good information faster)
-
AMP Rose
- Posts: 4
- Joined: Wed May 09, 2018 6:08 am
- Acorn CNC Controller: No
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- Oak CNC controller: No
- CNC Control System Serial Number: none
- DC3IOB: No
- CNC11: Yes
- CPU10 or CPU7: No
Re: Screen stuck in 'initialising MPU'
looking at the software folder. it is V316
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Centroid_Liviu
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- DC3IOB: Yes
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Re: Screen stuck in 'initialising MPU'
I understand the current software is 3.16 but what version were you running before on the old PC? What is your Kit Number?
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
(Note: Liking will "up vote" a post in the search results helping others find good information faster)
-
AMP Rose
- Posts: 4
- Joined: Wed May 09, 2018 6:08 am
- Acorn CNC Controller: No
- Allin1DC CNC Controller: No
- Oak CNC controller: No
- CNC Control System Serial Number: none
- DC3IOB: No
- CNC11: Yes
- CPU10 or CPU7: No
Re: Screen stuck in 'initialising MPU'
I presume the same version as we only changed the hard drive.
Where would i find my kit number?.
Where would i find my kit number?.
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Centroid_Liviu
- Posts: 447
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- Allin1DC CNC Controller: Yes
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- DC3IOB: Yes
- CNC11: Yes
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Re: Screen stuck in 'initialising MPU'
The easiest way is to generate a report but of course if the control is not booting that won't work unless you have an older report. If you have a Console or Pendant there would be a serial tag on the back. You can also take a look at the Motion Control board you can give us the Barcode if you can see it.
Based on your name it looks like you have two kits, both which have CNC11 3.08 or later according to our records, so the issue with having run earlier than 3.06 should not factor here.
Are you running Windows 7 or 10? Please take a look at the install guide and make sure all the settings are set.
http://www.centroidcnc.com/centroid_diy ... nuals.html
If you can get internet to the machine I would suggest giving us a call and one of our Tech Reps can Teamviewer in. It might be a simple setting that they can fix in a few minutes.
Based on your name it looks like you have two kits, both which have CNC11 3.08 or later according to our records, so the issue with having run earlier than 3.06 should not factor here.
Are you running Windows 7 or 10? Please take a look at the install guide and make sure all the settings are set.
http://www.centroidcnc.com/centroid_diy ... nuals.html
If you can get internet to the machine I would suggest giving us a call and one of our Tech Reps can Teamviewer in. It might be a simple setting that they can fix in a few minutes.
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
(Note: Liking will "up vote" a post in the search results helping others find good information faster)
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cnckeith
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Re: Screen stuck in 'initialising MPU'
the network IP address is not set properly or the cnc control card has no power to it.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
(Note: Liking will "up vote" a post in the search results helping others find good information faster)