vcp and centroid 12 not on the same monitor screen <solved, turn off tablet mode>
Posted: Mon Dec 14, 2020 2:45 pm
by Garyy
hello I am a newb with centroid
have my software loaded, did bench test, vitual control panel and centroid 12 not on the same monitor screen.
it also says free version and I purchased mill pro and other.
Re: vcp and centroid 12 not on the same monitor screen
Posted: Mon Dec 14, 2020 3:30 pm
by tblough
What's the resolution of your monitor? Did you install the mill pro license file?
Re: vcp and centroid 12 not on the same monitor screen
Posted: Mon Dec 14, 2020 4:53 pm
by Garyy
1920 x 1200 res
the start Icons are not one but two. So alt tab takes me to either.
Yes mill pro.
Your help is appreciated. Getting old !
Re: vcp and centroid 12 not on the same monitor screen
Posted: Mon Dec 14, 2020 5:30 pm
by tuffduck
Can you post a screen shot?
Re: vcp and centroid 12 not on the same monitor screen
Re: vcp and centroid 12 not on the same monitor screen
Posted: Tue Dec 15, 2020 11:29 am
by martyscncgarage
Garyy wrote: ↑Mon Dec 14, 2020 2:45 pm
hello I am a newb with centroid
have my software loaded, did bench test, vitual control panel and centroid 12 not on the same monitor screen.
it also says free version and I purchased mill pro and other.
You need a WIDE screen monitor to see both CNC12 and VCP
You say you purchased mill pro and "other" what does other mean?
You have to install the license that was emailed to you. Did you get it?
Re: vcp and centroid 12 not on the same monitor screen
Posted: Tue Dec 15, 2020 12:55 pm
by Garyy
Hello thanks for the response . I do have a wide screen touch screen, lots of room for the vcp on the screen empty space on right hand of the screen just about the perfect space for the vcp. When I installed the software 2 icons appeared on the start page 1 mill pro and digitizing bundle and the other is the vcp. When executing the mill pro with digitizing bundle no vcp appears. I go to the startup icon for vcp and the vcp starts on a separate page I can see it and when I do a bench test it does change the dro when jogged.
All communication with the acorn seems proper and on startup it indicated a successful communication, lights blink on Acorn board properly .
Re: vcp and centroid 12 not on the same monitor screen
Posted: Tue Dec 15, 2020 1:03 pm
by martyscncgarage
Screen shot please. Use Windows 10 SNIPping tool.
And ALWAYS post a fresh report when asking for help.
F7 Utilities F7 Create report
Don't understand your statement 2 Icons appeared.
You should just have 1 Icon, CNC12.
Re: vcp and centroid 12 not on the same monitor screen
Posted: Tue Dec 15, 2020 1:12 pm
by Garyy
hELLO
I failed to mention that the software license was not sent until yesterday after contacting Centroid . I had ordered it about 2 weeks ago. I am guessing they just did not send it previously. No problem there just letting you know why it said free version. It is installed just 2 screens and need to alt tab to access . The vcp does flash on for a millisec. and then the centroid 12 is placed on a new screen on top. Startup screen has 2 exe icons ! for vcp and 1 for centroid 12.