Centroid Community CNC Support Forum

My control computer crashed. When I upgraded it a couple of months ago Microsoft, without my knowledge, encrypted the hard drive with bitlocker.

I am now at ground zero. Hacker protection has been that I don't connect to the internet.

I installed the latest CNC12 and it is telling me that my license will not work with that version of the software. I just bought that setup from Gary Campbell in
spring and I paid for a new license at that time.

Where do I get it? How can I see it? Do I have to buy an upgrade?

Tom...
Can you read the files that are in the CNC12 BKUP folder on your desktop? Your license and software install files are copied there.

If not, send an email to gcnc411@gmail.com I can get you copies off my server

EDIT: Did you install the Router version? You must as your license is "Router Pro"
Your installed software version is 5.08
If readable, there is an "AS Built" report in the CNC BKUP folder that will enable you to install CNC12 v5.08 and restore your machine to the exact configuration is was in when I shipped it.

Thank you Gary, once again you have saved my bacon!