Not enough functions and not very open to customize it, no conversational g code generation for easy parts.
The easy update function and additional APP for a smartphone is nothing if the CNC cannot do what you want it to do.
The new AI on the website is also only telling you what is in the manuals, well I can read myself.

In the last 4 years there was no major development as far as I can see, at least nothing I would pay for in an expensive abo.
Centroid CNC12 now compared to the version 4 years ago had made lot of big steps to improve the user experience and functionality
of the CNC control.
Also in fusion with the abo there are monthly updates adding new stuff to the system.
IMHO Centroid is still the best deal in DIY CNC if you want to make parts fast and reliable with a very good motion control.
I like the new pricing option, if new functions are something worth for your work pay for them, if not enjoy bugfixes for free.
Uwe