MPG Plasma Lost RF

[BryanDowdy]

I have a brand new WMPG-4 and can not get it to connect. Every time I turn it on, it says connect##### then Lost RF. I followed the instructions here: https://www.centroidcnc.com/centroid_di ... ss_mpg.pdf

I've tried the following and nothing has worked:

Tried with the MPG up to 30ft away.
New batteries and confirmed they are good.
Removed the USB receiver in device manager and restarted PC.
Tried the USB receiver in every USB on the PC.
Tried the USB receiver in another PC.

What else can I try?

[cnckeith]

what kind of batteries are you using?

what are the specs on the CNC PC? is this a laptop?

did you run the Centroid CNC PC Tuner on the PC to set it up properly for CNC use?

if you still have issues after that.

You can also try going into device manager and deleting the WMPG under USB devices and then right click on the top of the device tree and select "scan for hardware changes". This lets Windoze re-install the device.

[cnckeith]

i moved this thread to the plasma forum

[BryanDowdy]

Keith, please see my answers below. Thanks

what kind of batteries are you using? New alkaline AA's

what are the specs on the CNC PC? is this a laptop? It is a PC. HP EliteDesk 800 G2 Mini i5-6500T 16GB RAM 2TB SSD Win10 Pro

did you run the Centroid CNC PC Tuner on the PC to set it up properly for CNC use? Yes

if you still have issues after that.

You can also try going into device manager and deleting the WMPG under USB devices and then right click on the top of the device tree and select "scan for hardware changes". This lets Windoze re-install the device. I have already done this.

[cnckeith]

thanks, can you post a fresh report.zip file please.

[BryanDowdy]

Report attached

report_20D778803C24-1011237516_2024-01-22_12-14-18.zip

(7.04 MiB) Downloaded 33 times

[BryanDowdy]

thanks, can you post a fresh report.zip file please.

Keith, did the report file work?

[cnckeith]

thanks, yes.

there still are a fair amount of com errors in the error log.

what are the results of running the com stess test.cnc

(4) 01-22-2024 5:56:23 946 PC resending # 400
(4) 01-22-2024 5:57:17 944 MPU requested resend # 13
(4) 01-22-2024 5:57:17 946 PC resending # 401
(4) 01-22-2024 5:57:17 946 PC resending # 402
(4) 01-22-2024 5:57:20 944 MPU requested resend # 14
(4) 01-22-2024 5:57:20 946 PC resending # 404
(4) 01-22-2024 5:58:00 944 MPU requested resend # 15
(4) 01-22-2024 5:58:00 946 PC resending # 406
(4) 01-22-2024 5:59:58 944 MPU requested resend # 16
(4) 01-22-2024 5:59:59 946 PC resending # 408
(4) 01-22-2024 6:00:31 944 MPU requested resend # 17
(4) 01-22-2024 6:00:31 946 PC resending # 410
(4) 01-22-2024 6:00:46 944 MPU requested resend # 18
(4) 01-22-2024 6:00:46 946 PC resending # 412
(4) 01-22-2024 6:00:46 944 MPU requested resend # 19
(4) 01-22-2024 6:00:46 946 PC resending # 413
(4) 01-22-2024 6:00:46 946 PC resending # 416
(4) 01-22-2024 6:01:10 4032 Reset Cleared
(4) 01-22-2024 6:01:33 944 MPU requested resend # 20
(4) 01-22-2024 6:01:33 946 PC resending # 419
(4) 01-22-2024 6:01:50 9101 TORCH BREAKAWAY! Cycle Reset to Clear.
(4) 01-22-2024 6:02:03 9033 Reset Initiated, Press Reset to Clear
(4) 01-22-2024 6:02:04 4032 Reset Cleared
(4) 01-22-2024 6:02:13 944 MPU requested resend # 21
(4) 01-22-2024 6:02:13 946 PC resending # 421
(4) 01-22-2024 6:02:20 944 MPU requested resend # 22
(4) 01-22-2024 6:02:20 946 PC resending # 423
(4) 01-22-2024 6:02:39 944 MPU requested resend # 23
(4) 01-22-2024 6:02:39 946 PC resending # 425
(4) 01-22-2024 6:02:48 944 MPU requested resend # 24
(4) 01-22-2024 6:02:48 946 PC resending # 427
(4) 01-22-2024 6:03:14 944 MPU requested resend # 25
(4) 01-22-2024 6:03:14 946 PC resending # 429
(4) 01-22-2024 6:03:25 944 MPU requested resend # 26
(4) 01-22-2024 6:03:25 946 PC resending # 431
(4) 01-22-2024 6:03:30 944 MPU requested resend # 27
(4) 01-22-2024 6:03:30 946 PC resending # 433

[BryanDowdy]

thanks, yes.

there still are a fair amount of com errors in the error log.

what are the results of running the com stess test.cnc

The stress test passed with zero errors. What are COM errors?

report_20D778803C24-1011237516_2024-01-24_06-33-54.zip

(6.39 MiB) Downloaded 27 times

[Joey]

Hello Byan,

The Com errors are Packets that are sent between the Acorn and the PC.

I checked out your THC plots and there's interference. Have you fired the torch yet?
I wouldn't advise it until the Ground loop or interference is sorted.

I'm thinking that this is related to the COM errors and the USB transmitter.

Have you tried the USB and MPG on a different computer away from the cabinet?

Just to ensure the MPG does connect.

Can you start a google photo Album so we can See the Cabinet?