We have an Atrump E216/Maximill, S/N: 220, with a Centroid M400 control, S/N: 101706, and an MPU11 controller.
We just decided to upgrade to CNC12 so that we can begin using digitizing in our shop. Made multiple backups, restore points, even went so far as to create a whole new installation of windows 10 on a new SSD.
List of steps:
Installed the new SSD
Fully updated Windows
Went through the entirety of TB309 and configured and doubled-checked Windows configuration
Watched and followed the Acorn Bench Test video
Used the Centroid CNC PC Tuner app and made Windows Restore Point
Installed Notepad++
New installation of CNC12
Installed PLC -none- configuration without overwriting
Backup report restored
Command prompt ping tested successfully
Homed machine successfully
Got to page 6 of https://www.centroidcnc.com/centroid_di ... ctions.pdf
Tried to run com_stress_test.cnc, failed to run, did not finish
Received 509 Option not Available error, see attached photo
Made report.zip, see attached
We have gone through TB270(rev8) and none of these seem to be solving the issue. We are using the Atrump's default ethernet hardware, firewall is completely turned off, ping test shows good for 10.168.41.1 and .2, tried reinstalling CNC12 and PLC configuration, received the same error.
It's the end of the day, and I thought we'd try this forum before bothering centroid for tech support tomorrow. If this post continues, we will make an online photo album for it.
Steven
Gilcher Machine, LLC
Atrump E216/Maximill Digitizing Upgrade
Moderator: cnckeith
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Atrump E216/Maximill Digitizing Upgrade
- Attachments
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- report_0008DC111213-1230141112_2023-10-05_15-08-34.zip
- (762.61 KiB) Downloaded 4 times
Steven
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Re: Atrump E216/Maximill Digitizing Upgrade
To use current software (anything newer than CNC12 v4.14) you need a new software license.
"Legacy Pro Upgrade", $299 last I heard.
"Legacy Pro Upgrade", $299 last I heard.
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Re: Atrump E216/Maximill Digitizing Upgrade
It looks like you bought the license upgrade a few days ago, but the report says you're still using the free version. Install the license and try again.
Domenic
When requesting support READ THIS POST first.
Please ALWAYS post a FRESH report.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
When requesting support READ THIS POST first.
Please ALWAYS post a FRESH report.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
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Re: Atrump E216/Maximill Digitizing Upgrade
Thanks all. I've got the machine up and running, license installed just fine, and after reinstalling the mpu11 plc configuration, got the umbrella ATC working as well. The com_stress_test.cnc program passed, no problem, and the F7->F8 Options screen shows gpio4d in both MPU PLC and MPU PLC type, so pretty sure that's the correct PLC. The ATC works correctly after an ATC reset, and the machine homes and jogs correctly with the MPG. Everything seems to be in working order, so does anyone know why we still have a "MACHINE SETUP NOT COMPLETED. MACHINE IS NOT READY TO RUN. CONTACT YOUR DEALER." (see screenshots) on our CNC12 homescreen?
I went through the entire CNC12 5.xx setup document, and I don't see any reference to a screen like that.
I went through the entire CNC12 5.xx setup document, and I don't see any reference to a screen like that.
- Attachments
-
- report_0008DC111213-1230141112_2023-10-06_13-48-38.zip
- (797.99 KiB) Not downloaded yet
Steven
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
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- Posts: 3102
- Joined: Tue Mar 22, 2016 10:03 am
- Acorn CNC Controller: Yes
- Allin1DC CNC Controller: Yes
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- CNC Control System Serial Number: 100505
100327
102696
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7804732B977B-0624192192 - DC3IOB: No
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- Location: Boston, MA
- Contact:
Re: Atrump E216/Maximill Digitizing Upgrade
See section 15.5 in the mill user's manual. That message will be displayed until System Test has run successfully.
Cheers,
Tom
Confidence is the feeling you have before you fully understand the situation.
I have CDO. It's like OCD, but the letters are where they should be.
Tom
Confidence is the feeling you have before you fully understand the situation.
I have CDO. It's like OCD, but the letters are where they should be.
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- Oak CNC controller: No
- CNC Control System Serial Number: 101706
- DC3IOB: No
- CNC12: Yes
- CNC11: Yes
- CPU10 or CPU7: No
Re: Atrump E216/Maximill Digitizing Upgrade
Thank you everyone for all your help so far!
We ran the system test and got everything almost up and running.
I ran into a problem while trying to use the TT-1 tool finder: we're getting an error that says "TT PLC input not set" (see pic), and the TT-1 worked just fine during the system test, all the tools were touching off correctly. I read chapter 9.4 and chapter 15.3.36 about setting parameter 44, which is currently set to default 0, but as far as I can tell, in the old cnc11 report (attached), parameter 44 was originally set to default 0, so I'm not sure where the conflict is coming up. Any more help would be appreciated.
In the attachments:
TT PLC NOT SET.jpg is the screenshot of the error
report.zip is the old cnc11 report prior to upgrading
report.txt is the translation that posted with it
report_0008DC111213-1230141112_2023-10-10_11-24-54.zip is a FRESH NEW report from today, post install, post system test
We ran the system test and got everything almost up and running.
I ran into a problem while trying to use the TT-1 tool finder: we're getting an error that says "TT PLC input not set" (see pic), and the TT-1 worked just fine during the system test, all the tools were touching off correctly. I read chapter 9.4 and chapter 15.3.36 about setting parameter 44, which is currently set to default 0, but as far as I can tell, in the old cnc11 report (attached), parameter 44 was originally set to default 0, so I'm not sure where the conflict is coming up. Any more help would be appreciated.
In the attachments:
TT PLC NOT SET.jpg is the screenshot of the error
report.zip is the old cnc11 report prior to upgrading
report.txt is the translation that posted with it
report_0008DC111213-1230141112_2023-10-10_11-24-54.zip is a FRESH NEW report from today, post install, post system test
- Attachments
-
- report_0008DC111213-1230141112_2023-10-10_11-24-54.zip
- (871.41 KiB) Downloaded 2 times
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- report.txt
- (174.74 KiB) Downloaded 4 times
-
- report.zip
- (259.06 KiB) Not downloaded yet
Steven
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
-
- Posts: 5
- Joined: Thu Oct 05, 2023 3:31 pm
- Acorn CNC Controller: No
- Plasma CNC Controller: No
- AcornSix CNC Controller: No
- Allin1DC CNC Controller: No
- Hickory CNC Controller: No
- Oak CNC controller: No
- CNC Control System Serial Number: 101706
- DC3IOB: No
- CNC12: Yes
- CNC11: Yes
- CPU10 or CPU7: No
Re: Atrump E216/Maximill Digitizing Upgrade
After lunch, I remembered to pull up the Alt-i screen and checked the actual inputs. MEM15 : MechanicalProbeEcho_M shows NO and closes when I touch an allen wrench from the table to TT-1 (see pics). I don't know if this helps anyone diagnosing the problem.
I cannot find any change in the input level, so I still don't know if it is a Parameter 44 issue.
In screenshots, cursor is placed on MEM15 to show difference between states.
I cannot find any change in the input level, so I still don't know if it is a Parameter 44 issue.
In screenshots, cursor is placed on MEM15 to show difference between states.
Steven
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
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- Posts: 1984
- Joined: Thu Sep 23, 2021 3:49 pm
- Acorn CNC Controller: Yes
- Allin1DC CNC Controller: No
- Oak CNC controller: No
- CNC Control System Serial Number: 6433DB0446C1-08115074
- DC3IOB: No
- CNC12: Yes
- CNC11: No
- CPU10 or CPU7: No
- Location: Germany
Re: Atrump E216/Maximill Digitizing Upgrade
If the TTO an Probe are on the same input, I would set P44 to the same value as P11
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- Posts: 5
- Joined: Thu Oct 05, 2023 3:31 pm
- Acorn CNC Controller: No
- Plasma CNC Controller: No
- AcornSix CNC Controller: No
- Allin1DC CNC Controller: No
- Hickory CNC Controller: No
- Oak CNC controller: No
- CNC Control System Serial Number: 101706
- DC3IOB: No
- CNC12: Yes
- CNC11: Yes
- CPU10 or CPU7: No
Re: Atrump E216/Maximill Digitizing Upgrade
Thanks very much, that seemed to solve the problem. And I figured out to change Parameter 43 to 2 to continue using the TT-1 for Z-reference.
Steven
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997
Gilcher Machine, LLC
65671 Rabbit Road
Cambridge, OH 43725
(740)439-1997