Centroid 412 mpg1 encoder error

All things related to Centroid Oak, Allin1DC, MPU11 and Legacy products

Moderator: cnckeith

GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

Hello,
I went to use our Centroid CNC and it won't move.
I restarted everything and it won't home.
I get the attached errors.
Does anyone have any suggestions where to start diagnosing this?

Thank you!
Attachments
20230725_152403.jpg
20230725_151655.jpg
20230725_150407.jpg
cncsnw
Posts: 3875
Joined: Wed Mar 24, 2010 5:48 pm

Re: Centroid 412 mpg1 encoder error

Post by cncsnw »

The "412 MPG1 encoder error" is not an error, and is not the problem.

It looks like your Z axis is unable to move. Possibly all axes are unable to move.

You can find out whether the problem affects just Z, or whether it affects all axes, by trying to jog each axis with the yellow jog buttons. It is not necessary to home the machine before using the jogging controls. Choose slow (turtle) and continuous (not incremental) jog modes.

Of course, any time you get a stall condition (such as "410 ... position error" or "411 ... full power without motion") you will need to then press and release emergency stop to clear the fault, before you can try jogging another axis.

Post a Report here, so we can tell whether you have limit switches, and what other faults might have been happening.
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

Thank you for responding.
When I jog each axis I either get a 410 position error or 411 full power without motion error.
By the way, the 'Current Position' shows as all dashes (no numbers).
Is it possible the machine doesn't know where it is and therefore won't move?

Thank you!
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

When I restart everything I get a 9039 Software Ready Fault
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

Our CNC does have limit switches which all are working.
Centroid188
Posts: 27
Joined: Thu Aug 10, 2017 1:55 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes

Re: Centroid 412 mpg1 encoder error

Post by Centroid188 »

Based on the info that no axis will jog. Do you have power to the VM terminals on the allinonedc? Is it between 100 ~ 165 VDC?
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

I have attached a Report
Attachments
report_0417171732_2023-07-26_09-05-43.zip
(3.61 MiB) Downloaded 9 times
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

None of us are electricians but our shop manager says there is power to the VM terminal and he got a reading of 162V with a tester.
It seemed difficult to get a reading though. Like I said we are not electricians.
cncsnw
Posts: 3875
Joined: Wed Mar 24, 2010 5:48 pm

Re: Centroid 412 mpg1 encoder error

Post by cncsnw »

Press Alt-i to see the PLC Diagnostic display.

Are the first six dots on the top line -- INP1 through INP6 -- all green? Or are some or all of those first six dots red?
GPFurnitureMakers
Posts: 10
Joined: Tue Jul 25, 2023 3:26 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 0417171732
DC3IOB: No
CNC12: No
CNC11: Yes
CPU10 or CPU7: No

Re: Centroid 412 mpg1 encoder error

Post by GPFurnitureMakers »

Yes the first six of top line are green
Post Reply