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Re: Lube Pump Alarm 405 on M400s

Posted: Wed Feb 08, 2023 8:09 pm
by cncsnw
If there is nothing plugged into H2 (the smaller power header), then I assume you have a 4-wire plug from the power supply plugged into H3 (the larger power header)?

What is the DC voltage between the yellow wire and either black wire, on the power plug on H3?

Re: Lube Pump Alarm 405 on M400s

Posted: Wed Feb 08, 2023 8:10 pm
by cncsnw
Also, what is your control serial number?

It would be on the door of the control cabinet, and also on the back or side of the console.

It is probably somewhere in the neighborhood of 20170.

Re: Lube Pump Alarm 405 on M400s

Posted: Wed Feb 08, 2023 8:39 pm
by RaptorMachine
i have a blurry pic at home with me looks like 20192 i can verify in the morning

thanks
Joe

Re: Lube Pump Alarm 405 on M400s

Posted: Thu Feb 09, 2023 10:53 am
by RaptorMachine
verified SN #20192

Re: Lube Pump Alarm 405 on M400s

Posted: Thu Feb 09, 2023 6:00 pm
by RaptorMachine
cncsnw wrote: Wed Feb 08, 2023 8:09 pm If there is nothing plugged into H2 (the smaller power header), then I assume you have a 4-wire plug from the power supply plugged into H3 (the larger power header)?


What is the DC voltage between the yellow wire and either black wire, on the power plug on H3?
sorry i missed this one

Yes there is a 4 wire plug plugged into H2

Yellow and either black 12v

Yellow and either red 5v

Re: Lube Pump Alarm 405 on M400s

Posted: Thu Feb 09, 2023 6:54 pm
by cncsnw
Yellow and either black 12v

Yellow and either red 5v
I assume you meant red to black was 5V. If so, then your power supply is okay.

Blacks are commons (0VDC)
Red is the +5VDC supply
Yellow is the +12VDC supply.

It is likely that your SERVO3IO unit has an on-board failure in the drive section, and will need to be sent to Centroid for repair or swap-out. I recommend contacting Centroid Tech Support to get an RMA and find out availability of a swap-out unit.

Re: Lube Pump Alarm 405 on M400s

Posted: Thu Feb 09, 2023 8:37 pm
by RaptorMachine
Ok i will give them a call. thank you so much for your help.

Joe

Re: Lube Pump Alarm 405 on M400s

Posted: Fri Feb 10, 2023 2:29 pm
by cnckeith

Re: Lube Pump Alarm 405 on M400s

Posted: Fri Feb 10, 2023 2:44 pm
by RaptorMachine
thanks Keith, sent email to support at 10:30 this morning. waiting to hear back


Joe