Virtual Control Panel VCP wont' start (resolved, use USA region Win10 settings)

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Peppe
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Virtual Control Panel VCP wont' start (resolved, use USA region Win10 settings)

Post by Peppe »

Hello
Updated from v4.12 to v4.14 and after that VirtualControlPanel does not work.
Has changed in Wizard on and off, sees an icon in the activation field for a few seconds and nothing more What can I do to make it work
Last edited by Peppe on Thu Mar 21, 2019 3:33 pm, edited 1 time in total.
cnckeith
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Re: Updated to Acorn CNC12 v4.14

Post by cnckeith »

Please post a fresh report.
For us to be able to help you out.
viewtopic.php?f=60&t=1043
When requesting support READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Peppe
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Re: Updated to Acorn CNC12 v4.14

Post by Peppe »

Fresh report
Attachments
report_38D2696FED7C-0426180875_2019-03-18_20-49-47.zip
(238.69 KiB) Downloaded 52 times
Last edited by Peppe on Thu Mar 21, 2019 3:54 pm, edited 1 time in total.
cnckeith
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Re: Updated to Acorn CNC12 v4.14

Post by cnckeith »

try and set your display size to 1920x1080 (currently it is at 2560x1440)
and reboot.
When requesting support READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Peppe
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Re: Updated to Acorn CNC12 v4.14

Post by Peppe »

No Virtualcontrolpanel with v4.14 1920x1080 and reboot
Peppe
Posts: 13
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Re: Updated to Acorn CNC12 v4.14

Post by Peppe »

Located the error on CNC12 V4.14
If I have Swedish on windows 10 it doesn't work, If I change to English it works
see attached picture
Attachments
Language .jpg
cnckeith
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Re: Updated to Acorn CNC12 v4.14 VirtualControlPanel (resolved)

Post by cnckeith »

Hello. yes, Windows 10 should be set on USA English and region should be USA so number formats (periods in stead of commas) are correct for CNC12, and you will need a USA keyboard.
When requesting support READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Racedirector
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Re: Updated to Acorn CNC12 v4.14 VirtualControlPanel (resolved)

Post by Racedirector »

cnckeith wrote: Thu Mar 21, 2019 7:38 pm ... region should be USA so number formats (periods in stead of commas) are correct for CNC12.....
Is this the case for other countries including Australia? We use the periods etc but date formats etc are different from the US.

Cheers
cnckeith
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Re: Updated to Acorn CNC12 v4.14 VirtualControlPanel (resolved, Windows Region Issue))

Post by cnckeith »

we have not tested nor claim to support all the various windows 10 regions/country settings.
apparently some of them work and others don't. I haven't heard anyone from down under complaining so i assume you are going to be ok.
I do know some of the Euro keyboard and numbering system settings in Windows are guaranteed not to work.
if your language and region settings are working, then "no worries" if not, set Windows back to USA defaults..like this.
Set Win10 to USA English and numbering system to be sure and dedicate the CNCPC to the CNC machine tool.


go to region and language window. and click advanced.
region 1.PNG

set to USA english
region 2.PNG
go to administrative , select Formats
region 3.PNG
and click "additional settings"
region 4.PNG
and click "reset" , apply , ok...etc...
region 5.PNG
When requesting support READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
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