Report File Contents

Moderator: cnckeith

Post Reply
landmark573
Posts: 53
Joined: Mon Jun 24, 2019 3:30 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
CNC Control System Serial Number: none

Report File Contents

Post by landmark573 »

Report files are necessary for getting help, but what do they contain? It looks like a .ZIP file of the CNCM directory. What do Acorn experts look for when reviewing Report files?
tblough
Posts: 2345
Joined: Tue Mar 22, 2016 10:03 am
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
CNC Control System Serial Number: 100505
100327
102696
103432
7804732B977B-0624192192
Location: Boston, MA
Contact:

Re: Report File Contents

Post by tblough »

It is a zip file. Main items are the report.txt file inside and the log file contained inside the URF.zip file. These can be read with a text editor.

The report zip file also contains all your macro files so help can be given if you are having issues with these as well as all of the VCP files so modifications to that can be examined as well.

Most importantly, the entire zip can be restored on another computer for debugging and remote help purposes. When it is restored, it configures the remote computer EXACTLY like yours.
Cheers,

Tom
Confidence is the feeling you have before you fully understand the situation.
I have CDO. It's like OCD, but the letters are where they should be.
cncsnw
Posts: 2809
Joined: Wed Mar 24, 2010 5:48 pm

Re: Report File Contents

Post by cncsnw »

What Tom said.

I usually look first at the report*.txt file, for configuration settings and parameters: is this a mill or a lathe? How many axes? What are the revs/inch and counts/rev? What is the spindle RPM, and what are the spindle speed ratios for lower ranges, if any? To what values are the software travel limits for each axis set?

Beyond that, it depends on what the question was about.

The msg_log.txt file, from within the urf.zip archive, shows what error messages have appeared, including ones the user may not have noticed or mentioned.

The report*.zip file contains the PLC program source, so you can find out what functions are defined on (and presumably wired to) physical inputs and outputs.

Machine Parameters 911-940, displayed in the report*.txt file, tell what inputs are inverted, and what inputs and outputs are being forced on or off.

The cncm.hom file (or cnct.hom on a lathe) shows how the machine homes itself on powerup.
landmark573
Posts: 53
Joined: Mon Jun 24, 2019 3:30 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
CNC Control System Serial Number: none

Re: Report File Contents

Post by landmark573 »

Thanks for the info!
Post Reply