Quick Tip: Checking Network IP Address Settings ( solving communication errors)

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martyscncgarage
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Location: Mesa, AZ

Quick Tip: Checking Network IP Address Settings ( solving communication errors)

Post by martyscncgarage »

I created this quickie video to help trouble shoot basic Ethernet communication between. Acorn and the CNCPC. The Centroid cnc software upon installation will automatically configure the ethernet port if you followed the quick start guide on the Acorn web page,(http://www.centroidcnc.com/centroid_diy ... guide.html)

If you are still having ethernet issues this video shows you how to determine if the CNCPC ethernet port is working and then, if it is communicating with the Acorn CNC Controller. You can validate that your CNC PC's network address of 10.168.41.1 is configured properly. As well as to use Windows PING to test it and test communications with Acorn's fixed IP address of 10.168.41.2

If you are having problems, post which IP address (CNC PC or ACORN) you could not Ping in your post.
As always, BE SURE to follow Centroid's Windows 10 Setup video. Remember this is a motion controlling PC, not a gaming PC or to play Angry Birds on! :D



be sure to have windows setup properly.. https://centroidcncforum.com/viewtopic. ... s+10#p8872
no USB Ethernet adapters, use a shielded Ethernet cable, no anti virus software installed.

The Windows Ping Test is a great test to confirm basic Ethernet connection from the CNCPC to the
Centroid CNC controller card. It helps you quickly determine if there are any “big” connections issues between the CNCPC and the controller card. It however is not a definitive test. Just because the ping test reports good results does not mean the CNC system is free of communication errors. The ping test really just confirms at that moment that the two Ethernet ports are connected and communicating. CNCPC Communication errors can and do sometimes only occur when noise (electromagnetic energy) is introduced into the system or some software decides to interrupt the communication for some reason. See Tech Bulletin #270 for detailed information on how to solve communication errors. https://www.centroidcnc.com/dealersuppo ... ds/270.pdf
Reminder, for support please follow this post: viewtopic.php?f=20&t=383
We can't "SEE" what you see...
Mesa, AZ
cnckeith
Posts: 4963
Joined: Wed Mar 03, 2010 4:23 pm
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Re: Quick Tip: Checking Network IP Address Settings

Post by cnckeith »

How to Ping Acorn CNC control board and CNCPC ethernet connection

The Windows Ping Test is a great test to confirm basic Ethernet connection from the CNCPC to the
Centroid CNC controller card. It helps you quickly determine if there are any “big” connections issues between the CNCPC and the controller card. It however is not a definitive test. Just because the ping test reports good results does not mean the CNC system is free of communication errors. The ping test really just confirms at that moment that the two Ethernet ports are connected and communicating. CNCPC Communication errors can and do sometimes only occur when noise (electromagnetic energy) is introduced into the system or some software decides to interrupt the communication for some reason. See Tech Bulletin #270 for detailed information on how to solve communication errors. https://www.centroidcnc.com/dealersuppo ... ds/270.pdf




Be sure to have windows setup properly.. https://centroidcncforum.com/viewtopic. ... s+10#p8872

always update the ethernet hardware driver directly from the manufacture (if possible) and update Windows to the latest release, then install CNC12 and bench test, do not use: USB Ethernet adapters, regular Ethernet cable, or any type of anti virus software (must be uninstalled).


Things that will cause com errors

1.) using a RJ45 a bulk head connector

2.) Using a regular non-shielded Ethernet cable or the shielded cable is bad, try another shielded cable as a test.

3.) Using a USB Ethernet adapter.

4.) Ethernet adapter drivers on CNC PC haven't been updated (use manufacture drivers is possible)

5.) ANY type of anti virus software installed, you can't just simply turn it off you have to uninstall it

6.) Windows fire wall blocking cncm.exe, cncr.exe, or cnct.exe

7.) Windows or Laptop bios power saving feature turning off the Ethernet adapter, Windows resetting the ip address automatically. Un select “Obtain an IP address automatically” in Windows ethernet adapter settings and select “ Use the following IP address”

ip_settings.PNG
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
cnckeith
Posts: 4963
Joined: Wed Mar 03, 2010 4:23 pm
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Contact:

Re: Quick Tip: Checking Network IP Address Settings ( solving communication errors)

Post by cnckeith »

Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
cnckeith
Posts: 4963
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
CNC Control System Serial Number: none
Contact:

Checking Network IP Address Settings and solving communication errors

Post by cnckeith »

Updated Tech Bulletin #270 with detailed information on solving communication errors.

https://www.centroidcnc.com/dealersuppo ... ds/270.pdf
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
cnckeith
Posts: 4963
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
CNC Control System Serial Number: none
Contact:

Re: Quick Tip: Checking Network IP Address Settings ( solving communication errors)

Post by cnckeith »

Acorn CNC12 Version 4.80 has a new tool for solving com issues.
its a new g code macro program that stress tests the communication between the Acorn and the CNC PC.
The file is called "stressTest.cnc" and is located in the c:\cncm\ncfiles\ directory.
Load this program just like any other g code program and press cycle start to run the stress test.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
cnckeith
Posts: 4963
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
CNC Control System Serial Number: none
Contact:

Re: Quick Tip: Checking Network IP Address Settings ( solving communication errors)

Post by cnckeith »

Intel Ethernet driver advanced settings may need to be tweaked.
some intel ethernet adapters need a setting changed for them to work. under the advanced tab, "speed and duplex" was set to auto negotiate.

Change to 100Mbps half duplex.
intel half duplex.PNG
and run the stress test again.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
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