Im having trouble accessing the interface

All things related to the Centroid Acorn CNC Controller

Moderator: cnckeith

Post Reply
fobrenovations
Posts: 1
Joined: Mon Jan 22, 2024 2:32 pm
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: Yes
Hickory CNC Controller: No
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: Yes
CPU10 or CPU7: Yes

Im having trouble accessing the interface

Post by fobrenovations »

Good morning. 4 yrs ago I would create parts on Fusion 360 and transfer the file on a thumb drive to our Centroid machine after generating the G-Codes. It's been awhile since I've used the interface so I downloaded the software to once again become familiar with it again. However, I'm having trouble opening the application. Can someone let me know what I'm doing wrong? Thank you
Attachments
Screenshot (5).png
Screenshot (6).png
Nigelo
Posts: 370
Joined: Tue Dec 11, 2018 4:03 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: F045DA80C8B8-0905181172
E415F6F70BC3-0318203049
98F07B91FC6B-0123236802
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: UK

Re: Im having trouble accessing the interface

Post by Nigelo »

Did you have an Acorn (or other Centroid board) connected to your PC when you installed the software?

If not and you just want to familiarise yourself, install the Offline version.

Need more info to help
Hope this helps
Nigel

"You can lead a horse to water but you cannot force it to drink"
dpascucci_support
Posts: 93
Joined: Thu Sep 21, 2023 9:24 am
Acorn CNC Controller: No
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: No
CNC11: No
CPU10 or CPU7: No

Re: Im having trouble accessing the interface

Post by dpascucci_support »

Make sure when installing any version of CNC12 to have the control board powered on and connected to the PC via Ethernet. And follow the install instructions carefully (https://www.centroidcnc.com/centroid_di ... ctions.pdf). What version of CNC12 did you install? Have you run the PC tuner (available here: https://www.centroidcnc.com/centroid_di ... loads.html)?
Domenic

When requesting support READ THIS POST first.

Please ALWAYS post a FRESH report.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
cnckeith
Posts: 7334
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: Im having trouble accessing the interface

Post by cnckeith »

looks like the Acorn is not connected to the CNC PC.
do you have a heartbeat running on the Acorn? and is it connected to the CNCPC?
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
Post Reply