Virtual Control Panel not visible...

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bmiller618
Posts: 5
Joined: Sat Sep 24, 2022 2:24 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Virtual Control Panel not visible...

Post by bmiller618 »

Hello,

Looking for a little help with this issue. I have searched the forum and seen others with similar issues but none of the solutions were applicable to me. About 6 months ago the virtual control panel stopped displaying when launching the Acorn software. At that point, not knowing what to do, I uninstalled Acorn and did a fresh install. This solved the problem but I ended up having to input all of my settings and configurations all over again.

Now, a couple weeks ago, the virtual control panel has stopped displaying again. Not wanting to go thru the hassle of reconfiguring everything I thought I would post a message here and see if anyone could help. Below you'll find the report I generated and a snip of the PC specs. It is an HP AiO. My grandfather is the primary user and he doesn't care to use the mouse. He prefers the touchscreen and I don't think I can convince him otherwise.

Thanks,
Brian
Attachments
Screenshot 2023-06-02 151208.png
report_E062347D9B36-0601226269_2023-06-02_15-16-51.zip
(757.9 KiB) Downloaded 7 times
cnckeith
Posts: 7164
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: Virtual Control Panel not visible...

Post by cnckeith »

1.) if you reinstall the same version of CNC12 you can use "restore report" so you don't have to type in the settings again.

for example a report.zip from v4.82 will work with 'restore report' on a fresh install of v4.82

2.) now for the VCP. there are several threads covering the things to check and there is a updated trouble shooting section in the VCP manual on Page 46
https://www.centroidcnc.com/centroid_di ... manual.pdf
, make sure the PC is NOT in tablet mode., make sure the region is set to USA, make sure latest .NET framework is installed.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
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