Restoring file report - error

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andrkorb
Posts: 42
Joined: Sat Jul 31, 2021 5:46 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: 7804732D0434-050819202, 0008DC111213-0120230049
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Poland

Restoring file report - error

Post by andrkorb »

Dear colleagues

I'm new one on this forum I hope that somebody could help me. Before installing new version of Centroid 4,64 I was created report file as follows:
After successfully new installation I tried restore all my setups by restoring attached file but without success, Centroid showed "error". upload not possible.
Report file was created in 4.20 version of Centroid.

Andrzej from Poland
ShawnM
Posts: 2190
Joined: Fri May 24, 2019 8:34 am
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 7804734C6498-0401191832
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Clearwater, FL

Re: Restoring file report - error

Post by ShawnM »

You can’t restore a report from 4.20 into 4.64. Hopefully you have screen shots of all your wizard settings from 4.20. Delete the 4.64 version and reinstall. Then MANUALLY input all the wizard settings into 4.64 from your 4.20 wizard pics. Make sense? It’ll take less than 20 minutes and you’ll be up and running.
andrkorb
Posts: 42
Joined: Sat Jul 31, 2021 5:46 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: 7804732D0434-050819202, 0008DC111213-0120230049
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Poland

Re: Restoring file report - error

Post by andrkorb »

Thx for your support.
I will do it according mentioned below your suggestion.
But any way it's not possible restore report file from very old version to very fresch?
ShawnM
Posts: 2190
Joined: Fri May 24, 2019 8:34 am
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 7804734C6498-0401191832
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Clearwater, FL

Re: Restoring file report - error

Post by ShawnM »

No, there are too many differences between the versions. Because Centroid is constantly improving the software this will happen. This is why they stress that you update to the newest version when it comes out. Because you haven't updated in a while this is the reason for your issue. And if you had a problem with 4.20 there is no FREE support. There's only free support for current software. Input all the data manually and you'll be up and running in no time.

I understand why you might be reluctant to update your smooth running machine to a newer version. I worry every time myself as I have a customized machine and VCP and don't want to mess it up. Please try to stay current going forward and this wont happen again. Report back if you still have issues and we can help.
andrkorb
Posts: 42
Joined: Sat Jul 31, 2021 5:46 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: 7804732D0434-050819202, 0008DC111213-0120230049
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Poland

Re: Restoring file report - error

Post by andrkorb »

Thank you a lot for your explenation
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