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Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard (Resolved)

Posted: Mon May 03, 2021 2:15 pm
by Arthur
2C09412B-EF6A-44E4-925B-2E670A872B54.jpeg
Need help with troubleshooting the issue with brand new Ether 1616 board that I purchased.
The board is installed according too Centroid schematics. A0 address is 10.168.1.43
The board is responding to the ping command from the PC running CNC12 software version 4.6

Please see the attached files for more details.
Wizard.png
report_A81087C2F400-0530192077_2021-05-03_09-53-46.zip
(648.29 KiB) Downloaded 103 times
ping E1616.png
CNC12.png
E1616 IP address.png
NIC Card Settings.png

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 5:17 pm
by martyscncgarage
Did you do a FULL shut down of Acorn and the PC, then restart? As soon as you start CNC12 you will get a message noting the change and to accept it (If memory serves)

Make sure the switch, Acorn and Ether1616 are on line before you start CNC12

Marty

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 8:18 pm
by Arthur
martyscncgarage wrote: Mon May 03, 2021 5:17 pm Did you do a FULL shut down of Acorn and the PC, then restart? As soon as you start CNC12 you will get a message noting the change and to accept it (If memory serves)

Make sure the switch, Acorn and Ether1616 are on line before you start CNC12

Marty
Yes Marty,

I did full power recycle on Acorn and PC running CNC 12. Got no messages starting CNC12 and wizard didn't detect Ether1616 board.

Best

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 9:04 pm
by RogDC
What does the LED Segment display on the Ether1616 show once the Acorn is booted up and CNC12 is running? Does it give you an error code?

If it gives you a connection error, try swapping out with another Ethernet cable to the switch.

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 9:39 pm
by Arthur
RogDC wrote: Mon May 03, 2021 9:04 pm What does the LED Segment display on the Ether1616 show once the Acorn is booted up and CNC12 is running? Does it give you an error code?

If it gives you a connection error, try swapping out with another Ethernet cable to the switch.
I just added a photo to this topic showing the status of LED’s on E1616 board

I received no error code or messages of any kind, but I checked the Ethernet connectivity with E1616 board by issuing ping command to IP 10.168.1.43 address in Command Line of the PC running CNC12.

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 9:41 pm
by Arthur
Arthur wrote: Mon May 03, 2021 9:39 pm
RogDC wrote: Mon May 03, 2021 9:04 pm What does the LED Segment display on the Ether1616 show once the Acorn is booted up and CNC12 is running? Does it give you an error code?

If it gives you a connection error, try swapping out with another Ethernet cable to the switch.
I just added a photo to this topic showing the status of LED’s on E1616 board

I received no error code or messages of any kind, but I checked the Ethernet connectivity with E1616 board by issuing ping command to IP 10.169.1.43 address in Command Line of the PC running CNC12. CNC 12 is running flawless, but Wizard doesn’t autodetects E1616 board. Please also note that there are no input nor output circuitry connected to E1616 board. The digital display showing a number "1"

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Mon May 03, 2021 11:48 pm
by RogDC
Arthur wrote: Mon May 03, 2021 9:39 pm
I just added a photo to this topic showing the status of LED’s on E1616 board

I received no error code or messages of any kind, but I checked the Ethernet connectivity with E1616 board by issuing ping command to IP 10.169.1.43 address in Command Line of the PC running CNC12.
Image

The segment display in the red circle will provide a status indication or error code. I'm not able to tell from the angle of the photo what the display is indicating.

Pinging the IP address of the Ether1616 from the computer does test connectivity from the PC to the Ether1616,however does not test connectivity from the Ether1616 to the Acorn.

If there is no connectivity to the Acorn from the Ether1616, the segment display will indicate a '2'.

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Tue May 04, 2021 12:39 am
by Arthur
RogDC wrote: Mon May 03, 2021 11:48 pm
Arthur wrote: Mon May 03, 2021 9:39 pm
I just added a photo to this topic showing the status of LED’s on E1616 board

I received no error code or messages of any kind, but I checked the Ethernet connectivity with E1616 board by issuing ping command to IP 10.169.1.43 address in Command Line of the PC running CNC12.
Image

The segment display in the red circle will provide a status indication or error code. I'm not able to tell from the angle of the photo what the display is indicating.

Pinging the IP address of the Ether1616 from the computer does test connectivity from the PC to the Ether1616,however does not test connectivity from the Ether1616 to the Acorn.

If there is no connectivity to the Acorn from the Ether1616, the segment display will indicate a '2'.
Rog, I mentioned that seven segment LED display indicates "1" When I turn the power ON it swirls around "0" and then indicates "1"

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Tue May 04, 2021 8:23 am
by tblough
According to the manual "1" indicated IP address not set or waiting on DHCP to finish.

Re: Purchased a new Ether1616 board but it is not autodetecting in CNC12 Wizard

Posted: Tue May 04, 2021 8:37 am
by Richards
Page 4 of the 1616 user guide shows that the IP address that you listed is not valid. Please verify that the address you are using is the address listed in the 1616 documentation. The address on my computer is 10.158.41.1. The computer's subnet mask is set to 255.255.255.0, which means that the computer can ONLY communicate with other devices in the range of 10.168.41.2 to 10.168.41.254. If I remember correctly, the Acorn's default address is 10.168.41.2 and the A0 address on the 1616 board is 10.168.41.3.

Do you have a photo of how you've connected your ethernet switch between your computer, the Acorn and the 1616 board? Also does the switch show both activity and connection LEDs for all three devices?


1616.JPG