(open) Error saving WCS information

All things related to the Centroid Acorn CNC Controller

Moderator: cnckeith

carlos2186
Posts: 12
Joined: Thu Aug 06, 2020 11:33 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: Acorn-2631
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

(open) Error saving WCS information

Post by carlos2186 »

Hi all.
I been having this error " ( open ) Error saving WCS information!" every once .. When this error pop up I have to restart the CNC 12 software.. any advice?

TIA
Attachments
Acorn error.jpeg
cnckeith
Posts: 7164
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: (open) Error saving WCS information

Post by cnckeith »

probably a sign that the CNC PC hard drive is on the way out. back up your cncm directory now and make a fresh report.zip

this error is either a missing cncm.wcs file for a corrupted one.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
carlos2186
Posts: 12
Joined: Thu Aug 06, 2020 11:33 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: Acorn-2631
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: (open) Error saving WCS information

Post by carlos2186 »

cnckeith wrote: Mon Apr 12, 2021 4:21 pm probably a sign that the CNC PC hard drive is on the way out. back up your cncm directory now and make a fresh report.zip

this error is either a missing cncm.wcs file for a corrupted one.
thanks for your reply. I've attached the report. I belive the issue is.. in the past Ive installed the CNC 12 router version as well as the mill version and Ive some conflicts, the mill version wanted to use the router folders, so i decided to keep the mill version but I belive there's still some folders for the router version of the CNC 12
Attachments
report_0CB2B7D61935-0220202984_2021-04-12_15-51-00.zip
(1.35 MiB) Downloaded 82 times
cnckeith
Posts: 7164
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: (open) Error saving WCS information

Post by cnckeith »

fyi.. you can't use a mill report.zip to update to router cnc12 as per the instructions. do fresh install of router and it works. then in future you can use a router report.zip to update the new version of router cnc12.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
Gansen911
Posts: 21
Joined: Sun Apr 24, 2022 7:56 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: (open) Error saving WCS information

Post by Gansen911 »

I am experiencing the same thing and cannot figure this out. Any ideas?
cnckeith
Posts: 7164
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: (open) Error saving WCS information

Post by cnckeith »

Gansen911 wrote: Sun May 15, 2022 4:22 pm I am experiencing the same thing and cannot figure this out. Any ideas?
please post a fresh report.zip so we can see your cnc control settings and error message log. please also post the offending g code program.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
Gansen911
Posts: 21
Joined: Sun Apr 24, 2022 7:56 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: (open) Error saving WCS information

Post by Gansen911 »

Here is what you were asking for.

Thanks -Matt
Attachments
report_E06234635550-0203225615_2022-05-13_13-13-22.zip
(887.7 KiB) Downloaded 41 times
too11 spot.nc
(379 Bytes) Downloaded 41 times
Allin1Chris
Posts: 132
Joined: Wed Jul 31, 2019 12:53 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC12: Yes
CNC11: Yes
CPU10 or CPU7: Yes

Re: (open) Error saving WCS information

Post by Allin1Chris »

Hello Gansen,

Try extracting the contained files in the attached .zip into your C:\cncm directory and overwrite the file. Might be possible your file was corrupted somehow, however i could not replicate the issue after restoring your report.

Additionally, should look to see if any files in the c:\cncm folder are marked Read Only by windows or anything that may prevent the software from writing to the files.
Attachments
cncm.zip
(173 Bytes) Downloaded 34 times
When requesting support READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)

Centroid PLC Tutorial Videos
Gansen911
Posts: 21
Joined: Sun Apr 24, 2022 7:56 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: (open) Error saving WCS information

Post by Gansen911 »

I did what you suggested to over write that file and I am having the same problem.
Attachments
Untitled3.png
Untitled2.png
Untitled.png
Gansen911
Posts: 21
Joined: Sun Apr 24, 2022 7:56 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: (open) Error saving WCS information

Post by Gansen911 »

I have changed to a different PC and deleted the cncm.wcs and this did not fix the problem.
Post Reply