Question on Shipping from Centroid

[swatkins]

Hi guys,

I have ordered an Acorn board with the pro software and a Wireless Pendant. Going to be retrofitting my MechMate router table and looking forward to using the hardware and software

I received a tracking number and a few days ago the package arrived. The remote was not in the package and I was wondering if they ship that separately. I tried calling Centroid friday but, understandably, could not talk to anyone there.

The website did not say it was out of stock, as it did the last time I tried to order, and I thought it had been restocked.

When you order these items do they all ship together?

Steve

[Centroid_Liviu]

Hello Steve,

Please send me an email at diysales@centroidcnc.com . We are operating with a limited staff and we apologize if we made a mistake on an order, but if that is the case we will make it right. We are working mostly remotely, but 814-353-9290 ext 117 should be also still be working (that is my extension and I can vouch for getting calls) during 8-5pm EST.

[swatkins]

Email is on its way ! Thanks for the prompt reply.

[swatkins]

All taken care of, Pendant is on it's way

Pretty fast service in this difficult business environment.. Thanks!