Acorn CNC 12 Version 4.20 not communicating

[swissi]

davismark5255,

the error messages might not show up on the screen but they will be in the Windows Event log.

If you are running the Lathe version, look for errors of cnct.exe in the Application log.

-swissi

[martyscncgarage]

Send a current report from 4.18

IF you still have 4.20 installed, it should/may have created a report file automatically. Look in
C:\CNCM\Reportbackup

If lathe
C:\CNCT\Reportbackup

If its there upload it.

[davismark5255]

Log Name: Application
Source: Application Error
Date: 12/31/19 10:24:04 AM
Event ID: 1005
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Acer
Description:
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program cnct.exe because of this error.

Program: cnct.exe
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="49152">1005</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-12-31T16:24:04.113295200Z" />
<EventRecordID>5761</EventRecordID>
<Channel>Application</Channel>
<Computer>Acer</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>cnct.exe</Data>
<Data>00000000</Data>
<Data>0</Data>
</EventData>
</Event>

[davismark5255]

report_780473841ACF-0306180700_2019-12-30_16-34-25.zip

(352.2 KiB) Downloaded 108 times

[swissi]

Don't think this is the problem here but the CPU of your laptop has a single thread PassMark of 679 which is not even half of the required 1'500 as specified by Centroid.

You should really think about getting a new, more appropriate PC for your installation that fulfills the minimum required specifications.

-swissi

[tblough]

Run a disk check on your C drive. The error message is saying that cnct.exe is corrupt.

[davismark5255]

I did try that no errors found

[swissi]

Can you post the cnct.exe file here so we can try to run the same file on our machine?

Just rename it to cnct.txt

-swissi

[davismark5255]

cnct.txt

(5.65 MiB) Downloaded 106 times

[swissi]

Well this executable works perfectly fine on my computer so it's definitely not corrupted.

My guess is that cnct.exe tries to open a file or maybe a Visual C++ redistributable library that does not exist on your Windows Installation.

-swissi