Windows hangs on boot if pendant usb antenna plugged in< resolved, use different usb port>

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mike.davison
Posts: 9
Joined: Mon Apr 22, 2019 2:26 pm
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Location: Bolton, MA
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Windows hangs on boot if pendant usb antenna plugged in< resolved, use different usb port>

Post by mike.davison »

Windows is hanging on boot if the the USB antenna for the pendant is plugged in. Recommended steps?

Thanks, Mike
martyscncgarage
Posts: 9914
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Location: Mesa, AZ

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by martyscncgarage »

Very odd.
Go into the computer BIOS settings and look for BOOT device,
Make sure the first boot device is your hard drive, not "Other USB" or similar.
Give that a check....

Marty
Reminder, for support please follow this post: viewtopic.php?f=20&t=383
We can't "SEE" what you see...
Mesa, AZ
mike.davison
Posts: 9
Joined: Mon Apr 22, 2019 2:26 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 7804734C5B8C-0111191542
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Bolton, MA
Contact:

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by mike.davison »

Ah, apologies, my description was poor. Windows starts to come up so the correct boot device is selected.

Looks like software specific to the pendant usb device hangs. I unplug the pendant usb "thing" (radio?) and Windows comes up and Acorn will run (without the pendant, of course).

thanks Mike
martyscncgarage
Posts: 9914
Joined: Tue Mar 28, 2017 12:01 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Location: Mesa, AZ

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by martyscncgarage »

Try a different USB port on the PC?
Reminder, for support please follow this post: viewtopic.php?f=20&t=383
We can't "SEE" what you see...
Mesa, AZ
mike.davison
Posts: 9
Joined: Mon Apr 22, 2019 2:26 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 7804734C5B8C-0111191542
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Bolton, MA
Contact:

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by mike.davison »

Well. That worked. Windows now boots with the pendant usb thing plugged in. Thank you.

So.... the issue that lead to this leap down the rabbit hole is that the pendant is not being recognized. This is on a system that has had a working pendant for 2+ months. To debug this issue I have 1) replaced batteries in pendant, 2) tried different usb ports 3) rebooted a few times 4) re-enabling the pendant in the wizard a bazillion times and 5) reinstalling cnc12. No go. cnc12 does come up and does allow control of the Acorn. The system seems to be working fine with the exception of the pendant.
martyscncgarage
Posts: 9914
Joined: Tue Mar 28, 2017 12:01 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Location: Mesa, AZ

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by martyscncgarage »

I know.
Sometimes it can be difficult to pinpoint USB issues.when Windows is up, but before you start CNC12, can you power off and power on the pendant, then start CNC12?

Do make sure all PC drivers are up to date.
Reminder, for support please follow this post: viewtopic.php?f=20&t=383
We can't "SEE" what you see...
Mesa, AZ
mike.davison
Posts: 9
Joined: Mon Apr 22, 2019 2:26 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 7804734C5B8C-0111191542
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No
Location: Bolton, MA
Contact:

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by mike.davison »

Well, thanks again Marty. There's definitely something buggy someplace here. Everything, pendant included, is working now, but 10 minutes ago the Ethernet communications to the Acorn were failing. And the recent usb pendant weirdness. Grumble. I'll try checking PC drivers 'n such. Could be something there.
martyscncgarage
Posts: 9914
Joined: Tue Mar 28, 2017 12:01 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Location: Mesa, AZ

Re: Windows hangs on boot if pendant usb antenna plugged in

Post by martyscncgarage »

mike.davison wrote: Sat Sep 21, 2019 12:19 pm Well, thanks again Marty. There's definitely something buggy someplace here. Everything, pendant included, is working now, but 10 minutes ago the Ethernet communications to the Acorn were failing. And the recent usb pendant weirdness. Grumble. I'll try checking PC drivers 'n such. Could be something there.
You can look at your message logs to see if you see anything unusual.
Could be a PC Gremlin....
Reminder, for support please follow this post: viewtopic.php?f=20&t=383
We can't "SEE" what you see...
Mesa, AZ
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