Ping Test Failed (10.168.41.2)

All things related to the Centroid Acorn CNC Controller

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Malachilee
Posts: 32
Joined: Tue Aug 15, 2023 10:21 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 98F07B936216-0504237156
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Ping Test Failed (10.168.41.2)

Post by Malachilee »

Centroid_Liviu wrote: Wed Apr 24, 2024 3:26 pm The 2nd PC is for the other currently working Acorn (it is verified to otherwise work with a control)?
Yes, I tried the one from my lathe and got the same issue.
-Lee
New River, AZ
Malachilee
Posts: 32
Joined: Tue Aug 15, 2023 10:21 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 98F07B936216-0504237156
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Ping Test Failed (10.168.41.2)

Post by Malachilee »

ShawnM wrote: Wed Apr 24, 2024 3:45 pm
Malachilee wrote: Wed Apr 24, 2024 1:04 pm Sorry ShawnM, I guess my original post wasn't completely clear. It did get to the point were I was unable to reconnect. I have gone back through and used the PC tuner, and worked through Tech Bulletin 270. I downloaded all windows updates and verified that the firewall is still off. I am getting the heartbeat light flashing, so I know it has power.
As for the ethernet driver, it is an Intel, and it is up to date.
The reason I asked if the NIC was Intel as those cards have special settings that differ from most all other NIC cards. But since another PC wont connect then this is not that issue.

If you read #8 on page 5 of the tech bulletin it states If problems persist, try “100 Mbps Half Duplex”. and this is usually required for Intel ethernet cards. But again, if a completely different PC wont connect then you have other issues.
I did try switching to 100 Mbps Half Duplex, but that didn't help.
-Lee
New River, AZ
Centroid_Liviu
Posts: 433
Joined: Mon Jul 18, 2011 9:57 am
Allin1DC CNC Controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes

Re: Ping Test Failed (10.168.41.2)

Post by Centroid_Liviu »

Can you please email me at diysales@centroidcnc.com. I can see what Acorn you have an let you know what options there are depending on the warranty state of the Acorn.
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Malachilee
Posts: 32
Joined: Tue Aug 15, 2023 10:21 am
Acorn CNC Controller: Yes
Plasma CNC Controller: No
AcornSix CNC Controller: No
Allin1DC CNC Controller: No
Hickory CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 98F07B936216-0504237156
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Ping Test Failed (10.168.41.2)

Post by Malachilee »

Centroid_Liviu wrote: Mon Apr 29, 2024 8:22 am Can you please email me at diysales@centroidcnc.com. I can see what Acorn you have an let you know what options there are depending on the warranty state of the Acorn.
Will do. Thanks for your help!
-Lee
New River, AZ
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