Please check my configuration - Shuttle Express not recognized in CNC12 <resolved>

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Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
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Please check my configuration - Shuttle Express not recognized in CNC12 <resolved>

Post by Ziggy »

Hello

As I was going through testing my CNC this weekend I decided to use the Contour Shuttle Express to move the gantry.

I set this up last year and used it just long enough to see that it worked.

So today I tried it and CNC12 doesn't seem to recognize the shuttle.

I went into the Shuttle Express settings, selected Centroid CNC and the appropriate application as per the instructional video.

(I will note that every time I open the Shuttle Express settings it shows "Global." It does not come up showing Centroid CNC. When I select Centroid CNC I can click the physical buttons on the Shuttle and the corresponding buttons activate on the display. Should this come up showing Centroid CNC when I open the Shuttle Express settings? I am under the assumption that each application can have its own settings so this is why it shows the generic "global" when opened.)

Ok... Assuming that the Shuttle Express is OK... I open CNC12. I don't have the same configuration wizard as is in the video but I can go under Utility/Acorn Wizard/Input Devices and select ShuttleXpress. I then save and restart the software.

After restarting, clearing the reset and pressing Cycle/Start nothing happens when I press any buttons on the Shuttle. I can press Alt-J on the keyboard and it shows that the shuttle is activated... but nothing happens.

This was working last year... So I don't know what is going on.

I have attached my configuration file and I hope I am just doing something wrong... as is normally the case.
Attachments
report_3484E4260A11-0527226250_2023-07-15_13-30-10.zip
(613.39 KiB) Downloaded 1 time
lavrgs
Posts: 535
Joined: Sat Aug 11, 2018 11:22 pm
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Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by lavrgs »

Sounds like you know what I know. Check to see if you have an executable file named cdi_shuttle_win_2.13.3 it will have a .zip or .exe. This is what the shuttle needs to be recognized by acorn. Alt J can activate it once installed. I tried mine yesterday and perhaps a windoze update inflicted some damage...so I'll be waiting for the answers you get. I had to reinstall after the last update 4.82 to 5.xx
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
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CNC Control System Serial Number: none
DC3IOB: No
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CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

Thanks... I will look for the file....

This is not the first time that Windows Update has hosed me.
lavrgs
Posts: 535
Joined: Sat Aug 11, 2018 11:22 pm
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CNC12: Yes
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CPU10 or CPU7: No
Location: Oregon

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by lavrgs »

I did an uninstall - reinstall and loaded the .pref file and nothing worked...until I plugged the contour shuttle in...9-)
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

We had a big storm go through here. I was out of power for days. Thankfully it is back on and I finally got back to this.

Your fix worked. I uninstalled and reinstalled the Shuttle Express software and it worked.

I did try to do the repair option. That didn't work.

So, if anyone else has this problem, I hope this thread helps.
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

Update: I go out there today and the shuttle no longer works. I am going to look for that file you mentioned. This sucks.
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

I spent much of my afternoon trying to get this to work. I never made the Shuttle Express work with Centroid.

I uninstalled and reinstalled multiple times.

I removed and re-loaded the settings.

I removed the Shuttle Express setting from CNC12 - restarted - set it back and restarted again... Still nothing.

I can see the buttons working in the Contour Express settings app. I know that device manager is recognizing the driver.

I even installed the Shuttle Express on a different computer and configured it to work with Excel. It worked perfectly.

The only thing I haven't tried is setting the Shuttle Express to work with a different app besides CNC12 on the NUC that I am using with my controller. That NUC is used just for CNC 12 and I am trying to avoid installing anything that isn't necessary.

Also: I never did find the file mentioned above. I did a search through the entire C drive and it didn't turn up.

Any suggestions?
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

Bump

Does anyone have a copy of the cdi_shuttle_win_2.13.3 file? What is the path where it should be found?

I have tried many things but still can't get this thing to work.
lavrgs
Posts: 535
Joined: Sat Aug 11, 2018 11:22 pm
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Allin1DC CNC Controller: Yes
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CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
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CPU10 or CPU7: No
Location: Oregon

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by lavrgs »

Let me know if it works.
Let me know if you need the centroid.pref file
Attachments
cdi_shuttle_win_2.13.3.zip
(1.44 MiB) Downloaded 2 times
Ziggy
Posts: 79
Joined: Fri Aug 05, 2022 8:58 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Please check my configuration - Shuttle Express not recognized in CNC12

Post by Ziggy »

Thanks so much! I have the centroid.pref file.... at least I have the one that is found in the CNC12 folder.

Thanks again!!!
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