Centroid Community CNC Support Forum

This has been resolved. We put the CPU of the computer through some stress testing program (separate from the machine), but still did not see any shut downs logged. We decided to replace the computer with the same exact model. We put the original hard drive, with the centroid software, into the new ...

as far as the power supply goes, this is an external one, similar to a laptop power supply. it just plugs into the back which is a port on the mother board. We have swapped this power supply already. I figured out how to see some windows logs via Event Viewer, I'll attach them. When you view them, j...

I took off the back cover of the computer and located the fan. It had minor dust on it that I cleaned off and it was operational and in place. This is getting out of our area of expertise, but, if we are thinking that its a computer problem do we want to consider swapping computers with the other ma...

I'm at the customer for the day and I posted a report. "From what I can see the Centroid Software was only started 3 times. So I don't see how it would have caused the other 10 shutdowns even if it was somehow triggering a PC shutdown." Using 12-15-21 as an example is see the "199 CNC...

CNC12-D Mill v4.12 on a Inspiron 3475 AIO Series Sys ID: 0914182035 I only have the computer at this time, so the software will not boot with out the ALLIN1DC board, hence I don't have the report. I do have plenty of pics from a previous visit to the customer. This has been an issue for months now, ...