As part of my upgrade to my milling machine (KR-V3000), I ordered a WMPG-6 and an Acorn mill Pro license. I was pleasantly surprised to find the WMPG-6 in the letterbox today, since I only ordered it on the 6th.
I still have no license for the mill software though. I paid for the WMPG-6 and the license in the same transaction on the Centroid wwebsite, but I did receive an e-mail from Centroid on Friday at 11:57pm (Australian time). Apparently I needed to send a system report as well.
I generated the report and sent it to Centroid the following morning 7th October.
I still have no license, nor a reply to the email that I sent the report to: (nancylizz@centroidcnc.com). Perhaps Nancy is away at the moment?
Anyway, I was wondering if there's any other way to get a license number? I'm keen to setup my WMPG-6 and rotary axis, which I can't do without a license.
I've attached another copy of the report from the Mill PC to this post
I realize it's probably the middle of the night there atm, so I don't expect a response today.
Cheers
David
Missing license number <resolved>
Moderator: cnckeith
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tblough
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Re: Missing license number
Weekends and holidays happen. Today is the first working day since you sent your report in.
Cheers,
Tom
Confidence is the feeling you have before you fully understand the situation.
I have CDO. It's like OCD, but the letters are where they should be.
Tom
Confidence is the feeling you have before you fully understand the situation.
I have CDO. It's like OCD, but the letters are where they should be.
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dmbgo
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Re: Missing license number
I thought it must be something like that. Thanks Tom.
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Centroid_Liviu
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Re: Missing license number
We sent the License this morning (our time), please check your SPAM folder if you haven't received anything yet.
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.
(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
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dmbgo
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Re: Missing license number
Thank you, it's all Ok now - the license was in my inbox this morning (6:12am Oct 11th AU time).
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dmbgo
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Re: Missing license number
Just to finish this thread, the license is now installed, and the WMPG-6 is working.