Controller will not connect with PC.

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RaindeerGames
Posts: 9
Joined: Wed Jan 11, 2023 11:57 pm
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Controller will not connect with PC.

Post by RaindeerGames »

Good day gents.
Reinier here from South Africa currently living in UAE.

My very first post and Im ready to quit from frustration.
I simply cannot get my controller to connect with my PC. I have followed all the instructions to perfection. I watched all the YouTube configuration videos and complied with everything. I'm using a Blink Intel PC with Windows 11. My brother who works in IT tried helping also and made sure all I.P settings is good.

I just don't know what to do anymore.
An help would be greatly appreciated.

This is the message I get.
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Centroid_Liviu
Posts: 431
Joined: Mon Jul 18, 2011 9:57 am
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Re: Controller will not connect with PC.

Post by Centroid_Liviu »

Did you follow TB 270: https://www.centroidcnc.com/dealersuppo ... ds/270.pdf

When you install the software it will ask to set the IP address for you automatically.

Is the IP of NIC the Acorn is plugged into actually set with a static IP of 10.168.41.1 and subnet mask of 255.255.255.0?

Can you ping 10.168.41.1? Can you ping 10.168.41.2 (the Acorn)? If you can ping both then the issue is probably a Firewall blocking communication.
When requesting support READ THIS POST first. https://www.viewtopic.php?f=60&t=1043

Please ALWAYS post a FRESH report. To make a report: https://www.youtube.com/watch?v=Ecvg0VJp1oQ.

(We pride ourselves on providing timely solid technical support but, without good information we may not be able to help and/or reply until such information is posted.)
RaindeerGames
Posts: 9
Joined: Wed Jan 11, 2023 11:57 pm
Acorn CNC Controller: No
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: No
CNC11: No
CPU10 or CPU7: No

Re: Controller will not connect with PC.

Post by RaindeerGames »

PING test works perfect. Absolutely every single firewall, virus protection everything is switched off. I even tried in on another laptop and does the same.

Im loading windows 10 now hoping maybe windows 11 was the problem
Ken Rychlik
Posts: 353
Joined: Wed Jan 23, 2019 4:19 pm
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CNC Control System Serial Number: 80F5B5B92C3A-0213236854
DC3IOB: No
CNC12: Yes
CNC11: No
CPU10 or CPU7: No

Re: Controller will not connect with PC.

Post by Ken Rychlik »

A laptop is not advised or recommended.
Ken
RaindeerGames
Posts: 9
Joined: Wed Jan 11, 2023 11:57 pm
Acorn CNC Controller: No
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: No
CNC11: No
CPU10 or CPU7: No

Re: Controller will not connect with PC.

Post by RaindeerGames »

I'm using a B-link Intel mini PC. Like the Intel NUC.
RaindeerGames
Posts: 9
Joined: Wed Jan 11, 2023 11:57 pm
Acorn CNC Controller: No
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: none
DC3IOB: No
CNC12: No
CNC11: No
CPU10 or CPU7: No

Re: Controller will not connect with PC.

Post by RaindeerGames »

Well gentleman. Problem solved. I can't believe it. Wiped Windows 11. Uploaded Windows 10. Re did the whole setup and it works.... a whole day of wanting to break something lol thank to Windows 11.

Thank You all for a very prompt response. I don't have much support of any kind here in Abu Dhabi so You are all much appreciated.
Regards.
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luke
Posts: 71
Joined: Wed Jan 25, 2023 11:53 am
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CPU10 or CPU7: No

Re: Controller will not connect with PC.

Post by luke »

Glad to see you got it.
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