Acorn will not load pro license

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GraemeP
Posts: 7
Joined: Sat Jan 06, 2018 1:05 am
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 38D2693D963F-1222170398
DC3IOB: No
CNC11: No
CPU10 or CPU7: No
Location: Newcastle Australia

Acorn will not load pro license

Post by GraemeP »

Hi from down under (Australia) I purchased two Acorn boards in November to up date my emco PC 5 Lathe and small mill.
I planed to buy all the hardware and bench test the boards before i purchased the pro license for mill and lathe. As it tuned out
I decided to buy two rev 3 boards with pro mill and pro lathe licenses in December , one spare and one for a bigger lathe project.
When the new Acorns arrived I found that the licenses are linked to the new boards so I set them up on the bench to test them.
This is where I have the problem I work out which license went with which acorn and tried to load the license to each board
the mill license loaded but the lathe pro license will not load. I have tied every thing I can think of but still known go so here i am.
Just need a little help.

I have Attached a report I think :!:

Graeme

report_38D2693D963F-1222170398_2018-01-08_20-19-33.zip
(174.08 KiB) Downloaded 101 times
cnckeith
Posts: 7166
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
CNC Control System Serial Number: none
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
Contact:

Re: Acorn will not load pro license

Post by cnckeith »

thanks for the report. we will email you a fresh license file in a bit.
Need support? READ THIS POST first. http://centroidcncforum.com/viewtopic.php?f=60&t=1043
All Acorn Documentation is located here: viewtopic.php?f=60&t=3397
Answers to common questions: viewforum.php?f=63
and here viewforum.php?f=61
Gear we use but don't sell. https://www.centroidcnc.com/centroid_di ... _gear.html
diycncscott

Re: Acorn will not load pro license

Post by diycncscott »

A new license has been emailed to gppat_____@i____e.__.net

There was a typo when the original was generated.

I apologize for the inconvenience.
GraemeP
Posts: 7
Joined: Sat Jan 06, 2018 1:05 am
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
CNC Control System Serial Number: 38D2693D963F-1222170398
DC3IOB: No
CNC11: No
CPU10 or CPU7: No
Location: Newcastle Australia

Re: Acorn will not load pro license

Post by GraemeP »

Thanks Keith and Scott for the quick response, I thought the numbers did not match .

I haven't received the new license email yet.

Scott know need to apologise I understand how busy the centroid team must be.
diycncscott

Re: Acorn will not load pro license

Post by diycncscott »

Unlocks were sent yesterday 8 jan 2018 12pm EST.

Check your pm and/or check you spam
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