CNC12 unresponsive and ethernet communication error (check firewall)

[ScotY]

I found a website that offered suggestions on how to prevent Windows 10 random freezes.
https://www.drivereasy.com/knowledge/so ... ly-easily/
I've done everything the article says to try, except for using their driver update program but I did manually check for driver updates myself. I'm going to investigate their Driver-Easy program and may give it a try.

Yes, I have a CPU fan. What is run diagnostics in an endless loop? The PC is built from all brand new parts, following this guide.
https://techbuyersguru.com/500-home-off ... x-pc-build
It seems to work perfectly, aside from the problem we are discussing. It's running genuine Windows 10 Home. It was a very simple build...literally took about 30 minutes. If I had to build another, it would take longer to take all the parts out of the boxes than put it together.

[martyscncgarage]

I found a website that offered suggestions on how to prevent Windows 10 random freezes.
https://www.drivereasy.com/knowledge/so ... ly-easily/
I've done everything the article says to try, except for using their driver update program but I did manually check for driver updates myself. I'm going to investigate their Driver-Easy program and may give it a try.

Yes, I have a CPU fan. What is run diagnostics in an endless loop? The PC is built from all brand new parts, following this guide.
https://techbuyersguru.com/500-home-off ... x-pc-build
It seems to work perfectly, aside from the problem we are discussing. It's running genuine Windows 10 Home. It was a very simple build...literally took about 30 minutes. If I had to build another, it would take longer to take all the parts out of the boxes than put it together.

Scot, I've done what I can to help. As previously mentioned, I believe this seems to be a PC Hardware problem.

You have already proven that CNC12 runs ok on another machine.
I have built many computers over the years, because the parts are new does not mean they can't be flakey.
I like using the Lenovo Tiny M92P small foot print PC's. I have collected enough of them that I know how to set them up and if one gives me grief for some reason, I have the luxury of replacing it with another. I know they work. I rarely build new PC's anymore.

I hope you find the issue and report back what you found.
I think you already completely removed CNC12 via WIndows software Uninstall, removed the CNC directory and did a completely fresh install? I've kind of lost track where you were.

[ScotY]

I appreciate the help and I certainly can’t fault you for trying. I’m surprised there aren’t any Windows gurus here that might have some ideas for where to look. I haven’t proven my old laptop is good, simply haven’t run it long enough to say with certainly but I guess that’s my next step...turn it on and see how long it will go.

The other PC is running CNC12 now, after all the things I checked. I’m not hopeful but will see how it goes. I did uninstall, delete the folders, and reinstall 4.10 so that’s done. I agree, new does not necessarily mean good but all else about that PC seems fine.

What did you mean by the endless loop diagnostic thing?

[762x51]

I just scanned your postings and don't see where you've said which PC you built.

Which motherboard and processor did you use? Memory? Hard drive?

It could be that the Ethernet adapter on your motherboard has problems and if you have empty card slots on the motherboard you can get a Ethernet card off Amazon for $12 or less.

That's what I'd try.

[martyscncgarage]

I appreciate the help and I certainly can’t fault you for trying. I’m surprised there aren’t any Windows gurus here that might have some ideas for where to look. I haven’t proven my old laptop is good, simply haven’t run it long enough to say with certainly but I guess that’s my next step...turn it on and see how long it will go.

The other PC is running CNC12 now, after all the things I checked. I’m not hopeful but will see how it goes. I did uninstall, delete the folders, and reinstall 4.10 so that’s done. I agree, new does not necessarily mean good but all else about that PC seems fine.

What did you mean by the endless loop diagnostic thing?

You would have to track down some PC Diagnostics software, back in the day I used to use PCTOOLS, that's long gone. I'm sure there are others.
Its software that exercises and test CPU, Memory, Video function among others. It theoretically stress test the components, if there is a failure or marginal test it records it to a log or fails the test. It used to be that it could be set to loop the test until it fails or you stop it.

I'd have to hit the net looking for PC Diagnostics software....

[ScotY]

This is what I built:
https://techbuyersguru.com/500-home-off ... x-pc-build

It’s a Pentium processor (forget the model number but it meets the recommended specs) in a Mini-STX case with AsRock motherboard. It’s small...little bigger than a NUC. I used the exact products as recommended in the guide.

[ScotY]

I've asked the guy who wrote the build guide for my PC for advice and he's given me some ideas for things to check. I'm in the process of doing this now and one of the challenges is the inconsistency of the lockups. Frustrating.

While playing around with the machine, I have discovered a way that will cause CNC12 to become momentarily unresponsive...and I can get this to happen very reliably. Fairly rapid multiple jog button presses, particularly in x1 incremental mode, can cause the software to become momentarily unresponsive. Now, I realize this is not "normal" to be pressing a button rapidly for a number of times, but it could very well be something that one might do when trying to set a part zero, or something like that. The program will not respond to any button presses for a second or two...perhaps a bit longer at times. I suppose this is somewhat of an abusive way to use a program but I'll post a video showing what I'm talking about.

Now before anyone tells me I'm being unreasonable, the reason I started poking at the button was because I tried to jog the machine and pressed the x10 button 3 times and it froze momentarily. At that point, I thought I would experiment a bit. Also, please know that I absolutely LOVE my 2 Acorn boards and the accompanying software. I'm excited to learn to take full advantage of all it's features and am fully invested here. But, I also know that as more and more people convert, more newbies like myself will manage to run into challenges that the experienced guys are smart enough to avoid.

[martyscncgarage]

I've asked the guy who wrote the build guide for my PC for advice and he's given me some ideas for things to check. I'm in the process of doing this now and one of the challenges is the inconsistency of the lockups. Frustrating.

While playing around with the machine, I have discovered a way that will cause CNC12 to become momentarily unresponsive...and I can get this to happen very reliably. Fairly rapid multiple jog button presses, particularly in x1 incremental mode, can cause the software to become momentarily unresponsive. Now, I realize this is not "normal" to be pressing a button rapidly for a number of times, but it could very well be something that one might do when trying to set a part zero, or something like that. The program will not respond to any button presses for a second or two...perhaps a bit longer at times. I suppose this is somewhat of an abusive way to use a program but I'll post a video showing what I'm talking about.

Now before anyone tells me I'm being unreasonable, the reason I started poking at the button was because I tried to jog the machine and pressed the x10 button 3 times and it froze momentarily. At that point, I thought I would experiment a bit. Also, please know that I absolutely LOVE my 2 Acorn boards and the accompanying software. I'm excited to learn to take full advantage of all it's features and am fully invested here. But, I also know that as more and more people convert, more newbies like myself will manage to run into challenges that the experienced guys are smart enough to avoid.

Still think you have PC issues. Pressing the incremental rate buttons repeatedly is normal.
I think you should be doing all your testing with a known good computer (your laptop?)
Sure as heck what I would be doing knowing PC's.....
I would not be chasing my tail with a suspect PC.
But do what suits ya....

Good night!

[ScotY]

I know I have PC issues. I'm trying to sort them out. The laptop is older and does not meet the recommended specs. Whether it's known good, that's a whole 'nother question. All I can say is it hasn't YET given me any issues. I'm ordering new memory for the PC...that is one thing that may be bad, according to the computer guy. Otherwise, it's updating drivers using the motherboard manufacturer's files. If none of that works, it's destined for the trash can!

[ScotY]

This PC has been nothing but a big headache. It's actually quite a nice computer but it seems to not want to cooperate with anything. Now, when I try and download CNC12 4.10, it says it has a virus and won't let me open it. And, it won't even let me run CNC12 on the lathe (it was working fine 10 minutes ago!) and says the VCP has a trojan win32/fuerboos.A!cl. What the hell is that??? I guess I'm starting all over again...