No heartbeat from Acorn - Resolved -See Original post

All things related to the Centroid Acorn CNC Controller

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jhop28
Posts: 4
Joined: Thu Oct 19, 2017 12:24 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC11: No
CPU10 or CPU7: No
System Serial Number: none
Location: Indianapolis

No heartbeat from Acorn - Resolved -See Original post

Post by jhop28 » Tue Oct 31, 2017 9:20 pm

Not quite sure what happened . Acorn was previously working came home and ran a backlash test reset back lash compensation to match what I measured and rebooted cncpc and acorn and no response from acorn now as I did shut down cncpc first and followed by powering down acorn but since I cant get it back up .I did try the unbricking procedure and even there I don't get 4 lights just one solid I read where one other user had same thing but was able to get his up by reinstalling and booting so I tried with no luck .I am able to ping with 10.168.41.1 with 4 response back but no response from 10.168.41.2 I did try different Ethernet cable no go measured voltage to board 24.1 volts Not sure whats happened here I did make sure no virus software running as only virus on the pc is windows defender and it is turned off oh I am running Centroids touchscreen that had software preloaded Ive been using for about 2 weeks now with no Issues any help would be very much appreciated at a loss here Thanks in advance Jeff.

RESOLVED

Added by diycnc:
When the unit was returned to Centroid, the problem was determined to be corrupt firmware. The unit was returned to operation by following the debricking procedure as depicted here: https://youtu.be/x7Wk6ocPfwY

FWIW This video was not available to Jeff at the time he ran into this. We are confident this video will get you back up and running quickly in the unlikely event that others run into this. Please follow the video closely and you will be back up and running in 5 minutes.

cnckeith
Posts: 514
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
System Serial Number: none
Contact:

Re: No heartbeat from acorn

Post by cnckeith » Wed Nov 01, 2017 9:45 am

Jeff,
can you post a screen shot of the files on the SD card? and verify that the SD card was indeed in Fat32 format. thanks Keith

cnckeith
Posts: 514
Joined: Wed Mar 03, 2010 4:23 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: Yes
MPU11 & GPIO4D -w/ 3rd Party Drives: Yes
DC3IOB: Yes
CNC11: Yes
CPU10 or CPU7: Yes
System Serial Number: none
Contact:

Re: No heartbeat from acorn, debricker web page

Post by cnckeith » Thu Nov 02, 2017 2:23 pm

I've updated the debricker page with better instructions.
and Marty made a great video showing how to debrick the BBG.
here is the link.
http://www.centroidcnc.com/centroid_diy ... icker.html

jhop28
Posts: 4
Joined: Thu Oct 19, 2017 12:24 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC11: No
CPU10 or CPU7: No
System Serial Number: none
Location: Indianapolis

Re: No heartbeat from acorn

Post by jhop28 » Sat Nov 04, 2017 8:15 pm

All is good now Kieth Thankyou

martyscncgarage
Posts: 720
Joined: Tue Mar 28, 2017 12:01 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC11: Yes
CPU10 or CPU7: No
System Serial Number: none
Location: Mesa, AZ

Re: No heartbeat from acorn

Post by martyscncgarage » Sun Nov 05, 2017 9:06 am

jhop28 wrote:
Sat Nov 04, 2017 8:15 pm
All is good now Kieth Thankyou
Were you able to debrick OK? It was the first time I did it in the video. Kind of nerve wracking debricking a perfectly good Acorn. :o
Took another one for the team though. :)
Marty
"Jack of all trades, master of none!"
Mesa, AZ

cncman172
Posts: 94
Joined: Thu Nov 02, 2017 4:07 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: No
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC11: No
CPU10 or CPU7: No
System Serial Number: 985DAD429EE9-0926170118
Location: Westerville, Ohio

Re: No heartbeat from acorn

Post by cncman172 » Mon Nov 06, 2017 12:49 pm

I also had this happen, just writing different configs to the Acorn. Sudden no heart beat. I tried repeatedly and it would just not communicate from the PC to the Acorn. I decided to reboot the PC, because even the ethernet lights did not work correctly. Then turned on the Acorn and it came up just fine. I have only seen this happen one time and have written many changes in the configuration as I test each new element as I get them all wired up.

Russ

martyscncgarage
Posts: 720
Joined: Tue Mar 28, 2017 12:01 pm
Acorn CNC Controller: Yes
Allin1DC CNC Controller: Yes
Oak CNC controller: No
MPU11 & GPIO4D -w/ 3rd Party Drives: No
DC3IOB: No
CNC11: Yes
CPU10 or CPU7: No
System Serial Number: none
Location: Mesa, AZ

Re: No heartbeat from acorn

Post by martyscncgarage » Mon Nov 06, 2017 1:57 pm

cncman172 wrote:
Mon Nov 06, 2017 12:49 pm
I also had this happen, just writing different configs to the Acorn. Sudden no heart beat. I tried repeatedly and it would just not communicate from the PC to the Acorn. I decided to reboot the PC, because even the ethernet lights did not work correctly. Then turned on the Acorn and it came up just fine. I have only seen this happen one time and have written many changes in the configuration as I test each new element as I get them all wired up.

Russ
Exactly, always try a complete shut down of Acorn and the PC, restart.
MAKE SURE YOUR ETHERNET DRIVERS ARE UP TO DATE too. You have to go to the PC or mother board manufacturer's website to get them.
"Jack of all trades, master of none!"
Mesa, AZ

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