allin1dc no ether light

[kkeel]

This is a new system, Dell GX620 with windows 7 premium home 64 bit. Mach 3 licensed. Ethernet will not green light ( or any ) on pc or allin1dc. The pc will get green light when connected to internet router with same grounded cat5 cable.
what gives, have swapped cat5 3 times and nothing. Pc shows network adapter is working properly

[diycncscott]

Are any LED's on the ALLIN1DC lit?

There is a row of LED's behind the limit defeater switch block, are all of those lit?

What does the 7 segment LED display?

[kkeel]

yes, all the lights are on like they are suppose to be. I have a 4 with a flashing dot for the display. I have a DC1 hooked up and that is it, lights are good on it with a 4. for display. pc never see's the allin1dc.

[diycncscott]

Have you ever been able to connect to the Allin1dc?

Are you connected directly to the Allin1dc? No switches, routers, hardware firewalls etc..?

Are all anti-virus and software firewalls uninstalled?

In your PC, go to a command prompt and type:

ping 10.168.41.1 then press enter, what are the results?


ping 10.168.41.2 then press enter, what are the results?

[kkeel]

no, i have not ever got a signal from allin1dc
it's connected directly
only windows 7 was installed and mach 3, firewall and updates disabled .( followed centriod allin1dc install manual )
when i ping either address i get no return signal
by the way , THANKS for the help

[kkeel]

Problem is solved. The new PC was at fault, apparent lightening storm without a surge protector in place.