Centroid Community CNC Support Forum

There is some confusion as to what makes a DC servo, DC brush-less servo and AC servo. Without getting into the technical specifics the ALLIN1DC should be able to handle DC "brushed" servos up to 40 in-lb /4.52 NM, 180V, 15 amps. A lot of DC servos simply say "DC Servomotor", and...

The install manuals, operators manuals, and schematics are all included on the CD that ships out with every order (as well as on the Ajax website). We are currently in the process of updating the install manuals to make them more user friendly, especially in regards to tuning. In the mean-time if yo...

Please send a report from your system to tech@ajaxcnc.com . From the main menu press F7-Utilities, F7-Report. We would just need the report.zip created. The report will allow tech support to see what your parameters settings are at, all the faults you are getting, and any other settings. With that i...

Can you take a look in your computer at the CPU10 board? There should be a number serial number for that board as well. I can look up your system with that number.

The MPU11/GPIO4D setup is designed to interface with third party drives capable of accepting a -10 to +10 volt signal. A differential quadrature encoder signal (+A,-A,+B,-B,+Z,-Z) is also needed by the control for each axis. If your encoders are capable of carrying a differential quadrature signal (...

Do you have any further info on the servos? I believe one of the pictures has a servo data-plate but it doesn't give much information. Our ALLIN1DC can handle DC servos up to 40in-lb / 4.52 Nm, if those servos fall within those specs, it would eliminate the need to re-use the old drives. The ALLIN1D...

Can you send us a report (F7-Utilties, F7-Report) to tech@ajaxcnc.com when you get a chance. We would just need the report.zip generated.

Can you verify that you are not running the program as an administrator? By default all previous versions of CNC11 will automatically install and run with administrative privileges unless you manually unchecked it. Programmers want to eliminate that as an issue and I'm double-checking since I know t...

We have a fix available. If anyone needs it please send me a Private Message with your email address and I will send it to you (this is a beta rev but will be included in the next public release). This issue should only be affecting users running Windows 8 or Windows 8.1 .

We have been able to reproduce this issue and it is being addressed. A fix should be available very soon.